Contact information

Contact Us

We’re here to help. Send us a message and we’ll get back to you as soon as possible.

✉️

Email Us

info@vero-atelier.com

We strive to respond within 24-48 hours (Mon-Fri).

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Business Hours

Monday – Friday: 09:00 – 17:00 (ET)

Saturday & Sunday: Closed

All times are in Eastern Time (Canada).

Frequently Asked Questions

Before reaching out, you might find a quick answer here:

  • Shipping: Free shipping across Canada. Delivery takes 7-10 business days.
  • Returns: 30-day return policy. Contact us first for authorization.
  • Cancellations: Requests must be made within 12 hours of ordering.

Administrative Office:
2210 Bank Street 1034, Ottawa, ON K1V 1J5, Canada
(Note: This is not a return address. Please contact us for return instructions.)