At Vero atelier (www.vero-atelier.com), we are committed to providing reliable, transparent, and efficient shipping for all orders within Canada. Please review the information below before making a purchase.

1. Order Processing

2. Delivery & Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking link. This allows you to monitor your package's delivery status online in real-time.

Note: Delivery times are estimates. While most orders arrive within the predicted window, delays may occur due to courier logistics, weather conditions, or peak demand periods.

3. Important Delivery Notes

• Address Accuracy: Customers are responsible for providing complete and accurate shipping details at checkout. Vero atelier is not liable for failed deliveries due to incorrect addresses.
• Undeliverable Packages: Packages returned due to refusal or incorrect addresses may result in additional reshipment fees.
• Damages: If an item arrives damaged, please report it within 30 days of delivery to info@vero-atelier.com.

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